Show someone you are thinking of them by giving them a DOUGLASPOON gift card! Nothing better than putting a smile on their face!
Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.
We ship worldwide. Our orders are processed and shipped from our Hong Kong office. Free delivery on all orders within Hong Kong.
Standard international shipping typically takes 5-15 working days for most items. Delays may occur due to COVID-19.
We also offer express shipping via Speedpost, Aramex, DHL, FedEx or UPS.
Most in-stock items ship within 1 to 3 working days. Please note that we do not ship on Saturdays, Sundays or public holidays.
Depending on your destination country you may need to pay duties and taxes.
Free returns within 14 days of receipt.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
All special orders, personalised or made-to-order and pre-order items are not refundable.
Please refer to our Refund Policy for further details on Returns & Exchanges.